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Cancellation and Refunds

This document was last updated on 11 February 2024

  1. Cancellation Terms:
    Booking requests can be cancelled free of charge prior to 72 hours of the departure Date & Time.
    Cancellation must be made before the fixed date and time of the cab journey.
    Cancellation requests can only be processed by calling +91-7481055055.
  2. Cancellation Fees:
    If a booking request is cancelled after driver and/or car details are provided, a cancellation fee will be charged.
    For local rides: Rs 250 will be charged.
    For outstation rides: Rs 500 will be charged.
  3. Driver Cancellation:
    Drivers reserve the right to cancel a ride request under the following circumstances:
    If they've waited 45 minutes at the pickup location.
    If incorrect pickup details are provided.
    If the passenger is unreachable at the provided phone number.
  4. Non-Availability of Vehicle:
    If AryaGo is unable to arrange a vehicle, passengers will be notified 3 to 12 hours before pickup time.
    The advance amount will be refunded within 48 hours.
  5. Refund Policy:
    Refunds will be processed within 24 to 48 hours.
    AryaGo is not responsible for any loss due to incorrect banking details provided by the passenger.
  6. No Refund Scenarios:
    No refunds or changes will be accepted last minute or after the trip has started.
    Refunds are not applicable after the service has been availed.
  7. Driver Misconduct:
    AryaGo reserves the right to withhold the complete advance amount if there is misconduct towards the driver.
    AryaGo may take legal action against the passenger as per applicable law.
  8. Other Terms:
    AryaGo shall not be responsible for any transactions made directly with the driver.
    Any damages arising from such transactions are not the liability of AryaGo.
  9. Contact Information:
    For clarifications or further information, contact us a [email protected] or call +91-7481-055-055.

Note: This policy is subject to change at AryaGo's discretion without prior notice.

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© 2024 Aryago Transpotech India Pvt Ltd - All rights reserved.

Registered Office: Dilawarpur, Kabirchak, Darbhanga, Bihar 846009, India.
Email: [email protected] | Helpline: +91 7481-055-055

AryaGO operates as a prominent name in the cab business, specializing in reliable transportation solutions. Our offerings cater to a diverse range of needs, from corporate commuting to personal travel and airport transfers. With AryaGO, you can count on a secure and comfortable ride.
"AryaGO" is a registered trademark of Aryago Transpotech India Pvt Ltd. Any unauthorized use, reproduction, or representation of the "AryaGO" trademark is strictly prohibited and may result in legal action. CIN: U63031BR2019PTC044515